• National Number: 0861 666 231

This page serves as Terms & Conditions to consider when making use of the Paygate Online Payment system to pay Registration Fee.

 

  1. Detailed description of goods and/or services

iStudent Academy (Pty) Ltd is a business in the Education and Training industry that offers private, accredited qualifications and tuition in I.T, Graphic Design and Computer Aided Draughting.

 

  1. Delivery Policy

Subject to receipt of payment, requests will be processed within 3 business days and delivery confirmed by way Proof of Registration sent via email, and confirmed via telephone.

 

  1. Return and Refunds policy

It will be the responsibility of the learner/learner representative who is paying Registration Fee to find out if space is available in the class prior to enrolment, and that the learner has been provisionally accepted for the course of choice. This can be done by means of a simple online application here: http://www.istudentacademy.com/apply/

 

An application is done so that the institution can confirm that you meet the entrance requirements for the stipulated course.

 

Registration is when you make a payment of Registration fee to secure your place in the class for the academic year. After registration, your space in the class is guaranteed.

 

Once the Registration Fee has been paid, the provision of goods and services by iStudent Academy (Pty) Ltd will be processed within 3 business days and delivery confirmed by way of Proof of Registration letter  sent via email, and confirmed via telephone, securing the learners space in the class.

 

Cancellation of Registration by the client later than 15th January of the academic year enrolled for will attract a fee equal to 15% of the relevant course deposit.

 

  1. Customer Privacy policy

iStudent Academy (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

 

  1. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the iStudent Academy (Pty) Ltd bank account, the details of which will be provided on request. We also accept cash and cards on campus.

 

  1. Card acquiring and security

Card transactions will be acquired for iStudent Academy (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

 

  1. Customer details separate from card details

Customer details will be stored by iStudent Academy (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

 

9 Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

 

10 Responsibility

iStudent Academy (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

 

11 Country of domicile

This website is governed by the laws of South Africa and iStudent Academy (Pty) Ltd chooses as its domicilium citandi et executandi (address) for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, as 16 Peter Mokaba Ridge, Berea, Durban, 4001.

 

12 Variation

iStudent Academy (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

13 Company information

This website is run by iStudent Academy (Pty) Ltd, based in South Africa and with registration number CK 2012/182377/07 and owned by JM & JT Davies.

 

14 iStudent Academy (Pty) Ltd contact details

Company Physical Address: 16 Peter Mokaba Ridge, Berea, Durban, 4001

Email: info@istudentacademy.co.za

Telephone: 0861666231